Reviews

Great product

Quick shipping, good quality and easy to fit. Fully recommend

By Neringa Anghelache - Worcester
25th Mar 2024

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Value

Ease of Fitting

Heater for condenser

Good price and delivery was very prompt. Very satisfied with service from order to delivery very straightforward

By D Corrigan - Coventry
12th Feb 2024

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Tricky to fit when it ought to be simple.

The replacement heater arrived promptly from Ransom. It comes complete with the two thermostats and wiring. It should be easy to fit- remove the back cover off the drier and the heater is held on with just two screws. The difficult part is connecting the cable. It’s easy to remove the clip which holds the cable onto the inside of the machine and then pull the cable through to disconnect the old heater and connect the new one. The problem is clipping the cable back on to the inside of the machine. The proper way to do this apparently requires removal of the top, control panel, door, door seal, front panel of machine, then remove the fan and fan cover, all so you can get your hand to the back of the machine to push the cable retaining clip back in. I didn’t want to do all that so I kept on trying to do it by putting my finger through the cable hole and feeling around to line up the cable clip and push it into place. After numerous painful attempts I got lucky and it clipped into place. I suspect that not everyone would have their finger nimble enough and strong enough to achieve this. So be warned! Heaven knows who designs an appliance like this. Excellent service as usual though from Ransom.

By T J Simpson - Glossop
23rd Jan 2024

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The real deal

I had the E21 error code on my Hoover tumble dryer and seen on the internet that this was the problem, ordered with next day delivery and the part came, the part itself is easy to install, the fact you have to take the front and back of the tumble dryer not so much, all in all it took about an hour from start to finish. Very pleased overall and the tumble dyrer now works like new, problem solved.

By Craig Scotney - Nottingham
4th Jan 2024

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Perfect part

Ordered from this company initially and mistakenly got the wrong part, so when I contacted them to arrange the return someone was really decent and spent the time making sure I ordered the right one next time around! Service was top quality, return and subsequent order was great - got the right part in the end and worked a treat!

By Dan D - Middlesbrough
20th Dec 2023

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Replacement part

I ordered this as my tumble dryer was showing an E21 fault and looking on the web this is what people were saying was wrong. The part was due to be delivered in 3 days however it was out of stock. The company emailed me to inform me of the delay and advised when it would be in stock. They delivered the part as per order. Part fitted, job done and fault gone 👏

By Beverley Heatman - Neath
21st Oct 2023

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Prompt delivery and easy to fit .

I followed all instructions and did the replacement without an engineer.

By Teresa Gallagher - Strabane
19th Apr 2023

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Super easy fit

Was really worried that this would be a complicated part to change out for a lay person. Turns out that it actually took 1 minute 30 to fit it. *Warning* please be aware that often does not come with a thermostatic cut off switch. Doesn't impair the use of the part but does add to the potential risk factors. I didn't check so that's on me. Guess I'm buying the thermostatic cut off switch

By Sam - Bedlington
20th Mar 2023

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Ease of Fitting

Tumble dryer heat element

Description was exactly what I needed, easy to fit and worked perfectly. Will definitely re-order and use again. Great value for money and able to fit without expensive engineer call out.

By Russell phillips - Kidderminster
22nd Jan 2023

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SORTED THE PROBLEM

Very easy to contact and order, identifying the replacement component was simple and once ordered delivery was quick, it also helped that I was informed of delivery status throughout.

By J PEARSON - LINCOLNSHIRE
11th Jan 2023

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Great

Heater on my tumble dryer stopped working Xmas eve, ordered this and arrived fast even with the Xmas break and Royal Mail strikes. Great service and will use again!

By Tom Harvey - Birmingham
6th Jan 2023

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Perfect!

Part arrived on-time, fitted in 5 minutes and works perfectly. Happy days!

By Christopher Morton - Dunfermline
13th Jun 2022

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Good Service

Once the technical team had advised the correct unit as Candy had upgraded it 3 times ....it was easy to order and fit and came early

By Clive Gladman - FARNBOROUGH
8th Apr 2022

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Easy to fit

Great website to find exact part. Happy with pricing- very quick delivery. So easy to replace, using a video on you tube ( I’m a complete novice). Will definitely use this company again.

By Clare Griffiths - Aberdare
19th Oct 2021

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Genuine product

I have used Ransom spares all the time and it's always my first choice as ver good service

By Ronnie - Stevenage
27th Apr 2021

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Value

Ease of Fitting