Our Price Promise
Here at Ransom Spares we feel the service that we offer is second to none. To complement our customer service we also want you to be confident that you are getting the best possible price for the spares & accessories that you buy from us. So if you find the same product cheaper elsewhere then just let us know and we’ll aim to beat that price!
What to do if you find a product cheaper elsewhere?
All ‘price promise’ requests must be forwarded by email to pricepromise[at]ransomspares.co.uk with the following information:
1. A link to our product.
2. A link to the product that you have found cheaper.
Requests will normally be replied to within 24 hours; however may take up to 48 hours on occasions.
Conditions of our Price Promise:
1. The price of the product must include VAT and Delivery.
2. The Product must be like for like in all respects and must have an identical manufacturer Part Number.
3. The Product must be available for immediate dispatch.
4. The Price must be exclusive of any discounts or special offers.
5. Price Requests can be made before purchase or up to 3 days after purchase.
Due to their nature our Price Match Promise excludes auction and market place web sites such as Ebay and Amazon.
Our Price Match Promise is subject to change and can be withdrawn at any time. We reserve the right to refuse any price-match request without reason.