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How to Replace a Washing Machine Dispenser Drawer Hopper - Hotpoint

Washing Machines26 February 2026Includes video

Make and Model of Washing Machine Used in This Video

Hotpoint NSWM743UWUK (769991581901)
Hotpoint NSWM743UWUK (869991581900)
Hotpoint NSWM743UWUKN (769991637831)

Part Used in This Video

Hotpoint Washing Machine Detergent Powder Dispenser Drawer & Hopper

1. Access old dispenser drawer and hopper

Firstly, remove the two screws on the rear holding the washing machine lid in place.

Remove two screws holding lid in place

Remove washing machine lid

Remove the lid and place it to one side.

Remove lid and place to one side

Remove screws

The detergent powder dispenser drawer and hopper run from the front of the machine all the way to the rear.

Locate the dispenser drawer with hopper

Remove the two screws holding the hopper assembly to the water inlet fill valve. A little tip, make some pots with labels for each part, so you know which screws are for which.

Remove screws holding hopper assembly

Unscrew the four screws holding the tie bar in place.

Remove screws from tie bar

Remove the bar and then put it to one side.

Remove bar and place to one side

Remove the two screws holding the control panel in place.

Remove screws holding control panel in place

Next, remove the two screws holding the control panel in place with the dispenser drawer.

Remove two screws holding control panel to dispenser

Remove soap dispenser drawer

Next, slightly lift the soap drawer up on the right side to unclip and then slide it out of the dispenser drawer.

Remove dispenser

Unclip control panel

To remove the front control panel, gently unclip the plastic clip circled in orange. There should also be one below the dispenser drawer.

Unclip clips holding control panel in place

Unclip the control panel from the machine.

Unclip control panel

The control panel can then be placed to one side on top of the machine.

Place control panel to one side

2. Remove old dispenser drawer with hopper

Unclip the dispenser drawer from the water inlet fill valve.

Unclip dispenser drawer from water inlet fill valve

Unclip dispenser hose

The dispenser hose will be attached to the dispenser drawer with a rubber band. Unhook this.

Unclip band from dispenser hose

Then slide off the dispenser hose from below.

Remove dispenser hose from dispenser

3. Install new dispenser drawer with hopper

Unpack your new dispenser drawer, ready to be installed.

Unpackage new dispenser drawer with hopper

Attach new dispenswer drawer with hopper to dispenser hose

With washing-up liquid on your fingertip, lubricate the dispenser hose around the edges on the inside.

Lubricate inside of the dispenser hose

Now slide your new dispenser drawer into the dispenser hose.

Attach new dispenser drawer to dispenser hose

Attach the rubber band to the side.

Attach band to side

Attach to inlet fill valve

Attach the new dispenser drawer to the water inlet fill valve, making sure it’s pressed in place.

Attach the new dispenser drawer to the inlet fill valve

4. Re-assemble washing machine

Line up the holes on the washing machine panel with the pips on the control panel. 

Line up pips on control panel with holes on machine

Re-attach control panel

Make sure the new dispenser drawer is lifted up and sits on the control panel. You’ll hear the clips click into place.

Click control panel into place

The control panel will also sit flush to the washing machine with no gaps.

There should be no gaps in the panels

The new dispenser drawer will sit flush as well.

There should be no gaps between the new dispenser drawer and panels

Re-screw screws in place

Re-screw the two screws back in to hold the new dispenser drawer to the control panel.

Re-screw screws holding new dispenser drawer in place

Attach soap dispenser drawer

Slide your soap dispenser along the door and lift it up slightly on the right side to click into place.

Slide soap dispenser in

Make sure the door opens and closes smoothly.

Make sure the dispenser drawer opens and closes smoothly

Re-attach tie bar

Place the tie bar back on the washing machine.

Re-attach tie bar

Re-screw the four screws back in place.

Re-screw four screws back in place

Re-screw the two screws in place to hold the new dispenser drawer to the water inlet fill valve.

Re-screw two screws holding the water inlet fill valve in place

Re-attach lid

Re-attach the washing machine lid and click it into place.

Re-attach washing machine lid

Re-screw the two screws on the rear of the washing machine.

Re-screw screws on rear of washing machine

And that’s it, your new washing machine detergent powder dispenser drawer and hopper are all set to go!

View all Washing Dispenser Machine spares