Reviews

great customer service

I ordered a new detergent dispenser for my Bosch washing machine. It was very easy to select the correct part on placing the order. When I received the item, unfortunately it was broken. I contacted customer service and after answering a few questions, I was sent a replacement item without having to return the broken dispenser. The replacement dispenser arrived in perfect condition. I am very happy with the service I received. Thank you

By Cornelia Jones - Hemel Hempstead
5th Feb 2024

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Excellent service

I was very impressed with the help I got when purchasing a part for a very old washing machine. The part I bought solved my problem with the soap drawer.

By Anne Bradshaw - Chorley
31st Jan 2023

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Great product

Fit perfectly and order was on time without any delay. Excellent service. Highly recommended

By Craig Cheverall - Colchester
30th Jan 2023

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Excellent company

The item received would not fit properly however without argument the company sent a replacement which was perfect

By Russell Holmes - Derby
17th Nov 2022

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Exact replacement and easy to fit

Perfect replacement, inexpensive and easy to fit. Arrived on time. Will use Ransom again

By Peter Tall - Benfleet
17th May 2022

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Perfect replacement

Same as the one I had that broke. Perfect fit. Not sure what else to say.

By Mr G H Hitchen - Gullane
15th Mar 2022

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Exactly what I needed

Part of the dispenser for my washing had broken away and the fabric conditioner was no longer being distributed correctly, so I ordered a replacement. The old dispenser was very easy to remove; fitting the new one was a bit fiddly but not difficult. My machine now functions correctly! Thank you Ransom Spares; you saved me money.

By Joy - South Staffordshire
10th Jul 2021

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Good product

This soap dispenser arrived quickly, despite the the world running very slowly currently. It looked exactly like the one I was replacing. I took out the old one, removed the front panel, from the old one and fitted the front panel to the newly arrived one. It just clicked together very easily. Slid in without problem. I am bleaching the old one for a few weeks to clean it up and use it again when the new one gets mucky (in about 8 years!!)

By Steve Richards - Fareham
7th Apr 2020

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Keep the old Bosch faceplate.

Clearly a genuine part, that's good quality and fit. It is overpriced for what it is, but cheaper than buying a new machine. As others have mentioned, you do have to keep the old Bosch faceplate, otherwise you might have to purchase another and they are slightly more expensive than the drawer! The washer will operate without the faceplate perfectly well. When removing the faceplate there appears to be two clips that need to be pressed, but be aware there is a third clip at the top in the centre - it is not easy to see. It is fiddly to remove, but well within most people's capability.

By Stu Stanton - Newcastle
18th Nov 2018

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Good product

The new soap dispenser top has transformed the performance of the washing machine the softener now dispenses properly and I wish I had renewed it earlier. It took about half an hour to fit, a bit fiddly but fairly straight forward.

By Cliff Chenery - Bedford
26th Oct 2017

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Good service

Great service part arrived quickly. Would use again. Thanks

By Christopher Blevins - Peterborough
9th Mar 2016

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Thank you

I am living in a rented house at the moment and managed to break the powder dispenser drawer in the washing machine. Had difficulty finding a replacement - the makers didn't even reply to my email about finding a spare drawer. I think the washing machine is quite an old model. Really impressed about the service Ransom Spares provided. The drawer is a bit difficult to remove which is why I broke it in the first place but easier to fit.

By Eileen Bamber - Worcester
8th Mar 2016

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A good replacement part

We had to replace the original drawer as the machine we took over had not been cleaned for years and unfortunately that drawer was trown away by mistake. This replacement worked fine and is of course clean. The only annoyance is that we didn't realise on ordering that the drawer front, also thrown away, is a separate part and that's another more expensive cost. However, that's cosmetic only and the drawer part works fine without it.

By Greg Hobbs - Wantage
18th Jan 2016

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Speedy delivery & Good Price!

Very pleased with the overall service provided. Easy to navigate website, great part no suitability checking facility, and speedy delivery as well. Can't ask for more, will be back!!!

By Mr Colin Rabbitt - Worksop
18th Jun 2013

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ronseal part

does what it says but could be clearer that you need the old front

By Mr rob waldron - Liverpool
29th Apr 2013

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Ease of Fitting

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