Hotpoint
Hotpoint Washing Machine Drain PumpC00855480
Suitable for Hotpoint, Ariston, Bauknecht, Creda, Ignis
Stock Code: 388413
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£20.75inc. VAT
£17.29 ex. VAT
In Stock
Next Day Delivery Available
Moderate DIY repair
A confident home repairer can do this with basic tools.
01
Compatibility Check
02
What this part does
Pumps the waste water out and traps debris before it reaches the pump.
03
Will this fix my appliance?
Tick the symptoms your appliance is showing. We’ll tell you how confident we are this part is the fix.
04
Error codes related to this part
Error codes are model dependent, so the same brand may have more than one listed.
| Code | Brand | What it means | Confidence |
|---|---|---|---|
| F11 | Ariston | Means a pump circuit failure where the machine cannot empty water from the drum because the pump is blocked, faulty, or disconnected. It is usually caused by a blocked or jammed filter, a faulty pump, or a drainage problem. | High |
| F16 | Ariston | Means a critically high water level, or on top loading models a drum position sensor fault, where the machine cannot drain or has detected too much water. It is usually caused by a blockage, a faulty door lock, or a faulty sensor. | High |
| F2 | Ariston | Means a drainage issue or a level sensor error. It is usually caused by a blocked drain pump, a kinked drain hose, or a faulty pressure sensor. | High |
| F5 | Ariston | Means a drainage failure where the machine cannot empty water. It is usually caused by a blocked drain filter behind the bottom panel, a kinked hose, or a clogged pump. | High |
| F11 | Hotpoint | Means a pump circuit fault, where the machine cannot drain water. It is usually caused by a blockage in the filter, a faulty drain pump, or faulty wiring. | High |
| F17 | Hotpoint | Means a door lock mechanism failure or a serious drainage problem, where the door lock may be faulty, buzzing, or failing to engage. It is usually caused by a faulty door lock or the pump failing to empty the drum. | Medium |
| F5 | Hotpoint | Means a drainage failure, where the machine cannot empty water and often leaves clothes wet. It is usually caused by a blockage in the pump filter, the drain hose, or the plumbing. | High |
| A11 | Indesit | Means a serious fault with the drain pump, where the machine cannot communicate with the pump and fails to drain. It is usually caused by a missing or faulty connection in the pump circuit, a faulty pump, a blockage, or a jammed filter. | High |
| F11 | Indesit | Means a drain pump circuit failure, where the machine cannot detect the pump or water is not draining. It is usually caused by a blockage, a faulty pump, or a wiring issue. | High |
| F5 | Indesit | Means a drainage failure, where the machine cannot empty water and stops mid-cycle with water inside. It is usually caused by a blocked filter, an obstructed drain hose, or a jammed pump impeller from coins, debris, or lint buildup. | High |
| E1 | Whirlpool | Means a long drain error where the machine is taking too long to empty water, or a water inlet fault, shown as E1, F9, or E1F9. It is usually caused by a clogged drain pump filter, a kinked drain hose, or low water pressure. | High |
| F2 | Whirlpool | Means a drainage failure where the washer takes over 8 minutes to drain water, or a water level sensor fault, displayed as F02 or F2E3. It is usually caused by a clogged pump filter, a kinked drain hose, or a faulty drain pump. | High |
| F21 | Whirlpool | Means a long drain condition where the washer is taking too long to drain water. It is usually caused by a clogged drain pump filter, a kinked hose, or a faulty pump. | High |
| F4 | Whirlpool | Means a drainage fault shown as F4E4, a door lock fault shown as F4E1, or a heating element failure on certain front-load models. It is usually caused by a clogged pump filter, a restricted drain hose, a faulty drain pump, or a door lock fault. | High |
| F8E3 | Whirlpool | Means an overflow or excessive water detection where the washer has too much water or foam and activates the drain pump to prevent flooding. It is usually caused by a faulty pressure sensor, a clogged drain pump, or excessive detergent use. | Medium |
| F9 | Whirlpool | Means a long drain error where the washer cannot drain water within the expected time, usually over 8 minutes, shown as F9 E1. It is usually caused by a clogged drain pump filter, a kinked or blocked drain hose, or a faulty drain pump. | High |
| F9E1 | Whirlpool | Means a long drain error where the washer cannot drain water fast enough or at all. It is usually caused by a blocked drain pump filter, a kinked hose, or a failing pump. | High |
F11High
Ariston
Means a pump circuit failure where the machine cannot empty water from the drum because the pump is blocked, faulty, or disconnected. It is usually caused by a blocked or jammed filter, a faulty pump, or a drainage problem.
F16High
Ariston
Means a critically high water level, or on top loading models a drum position sensor fault, where the machine cannot drain or has detected too much water. It is usually caused by a blockage, a faulty door lock, or a faulty sensor.
F2High
Ariston
Means a drainage issue or a level sensor error. It is usually caused by a blocked drain pump, a kinked drain hose, or a faulty pressure sensor.
F5High
Ariston
Means a drainage failure where the machine cannot empty water. It is usually caused by a blocked drain filter behind the bottom panel, a kinked hose, or a clogged pump.
F11High
Hotpoint
Means a pump circuit fault, where the machine cannot drain water. It is usually caused by a blockage in the filter, a faulty drain pump, or faulty wiring.
F17Medium
Hotpoint
Means a door lock mechanism failure or a serious drainage problem, where the door lock may be faulty, buzzing, or failing to engage. It is usually caused by a faulty door lock or the pump failing to empty the drum.
F5High
Hotpoint
Means a drainage failure, where the machine cannot empty water and often leaves clothes wet. It is usually caused by a blockage in the pump filter, the drain hose, or the plumbing.
A11High
Indesit
Means a serious fault with the drain pump, where the machine cannot communicate with the pump and fails to drain. It is usually caused by a missing or faulty connection in the pump circuit, a faulty pump, a blockage, or a jammed filter.
F11High
Indesit
Means a drain pump circuit failure, where the machine cannot detect the pump or water is not draining. It is usually caused by a blockage, a faulty pump, or a wiring issue.
F5High
Indesit
Means a drainage failure, where the machine cannot empty water and stops mid-cycle with water inside. It is usually caused by a blocked filter, an obstructed drain hose, or a jammed pump impeller from coins, debris, or lint buildup.
E1High
Whirlpool
Means a long drain error where the machine is taking too long to empty water, or a water inlet fault, shown as E1, F9, or E1F9. It is usually caused by a clogged drain pump filter, a kinked drain hose, or low water pressure.
F2High
Whirlpool
Means a drainage failure where the washer takes over 8 minutes to drain water, or a water level sensor fault, displayed as F02 or F2E3. It is usually caused by a clogged pump filter, a kinked drain hose, or a faulty drain pump.
F21High
Whirlpool
Means a long drain condition where the washer is taking too long to drain water. It is usually caused by a clogged drain pump filter, a kinked hose, or a faulty pump.
F4High
Whirlpool
Means a drainage fault shown as F4E4, a door lock fault shown as F4E1, or a heating element failure on certain front-load models. It is usually caused by a clogged pump filter, a restricted drain hose, a faulty drain pump, or a door lock fault.
F8E3Medium
Whirlpool
Means an overflow or excessive water detection where the washer has too much water or foam and activates the drain pump to prevent flooding. It is usually caused by a faulty pressure sensor, a clogged drain pump, or excessive detergent use.
F9High
Whirlpool
Means a long drain error where the washer cannot drain water within the expected time, usually over 8 minutes, shown as F9 E1. It is usually caused by a clogged drain pump filter, a kinked or blocked drain hose, or a faulty drain pump.
F9E1High
Whirlpool
Means a long drain error where the washer cannot drain water fast enough or at all. It is usually caused by a blocked drain pump filter, a kinked hose, or a failing pump.
Don’t see your code? Different model years sometimes use different codes. Get in touch with our parts team and we’ll help you identify the right replacement.
05
Fitting Guidance
MediumGeneral fitting guidance. The exact steps can vary slightly with the make and model of your washing machine.
Safety: Switch off and unplug at the mains before you start.
You’ll needScrewdriverPliersTowelShallow tray
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06
Specifications
- Part Number
- C00855480
- Alternative Part Numbers
- 1605497, 481010920893, 482000090246, C00044998
- EAN / Barcode
- 8053190469869
- Genuine Spare Part
- Yes
07
More Details
What does a washing machine drain pump do?
A washing machine drain pump removes the dirty water out of the washing machine and into the drain hose or plumbing system. The drain pump is typically located at the bottom of the machine and is activated when the machine enters the drain cycle.
What causes a faulty drain pump?
A faulty washing machine drain pump can result from blockages caused by debris accumulation, wear and tear from continuous use. Electrical issues like faulty wiring or loose connections, foreign objects entering the pump also cause obstructions as well as motor-related problems such as burnt-out coils or mechanical failures.
These issues can impede water flow, reduce pump efficiency, and lead to poor drainage or complete failure of the drain pump.
How do you replace a damaged drain pump?
Watch our DIY video below on how to replace a washing machine drain pump.
This washing machine drain pump is a genuine Indesit washing machine spare part. It also fits Ariston, Creda, Hotpoint, Indesit, New World, Scholtes, and Whirlpool washing Machines.
08
Video
How to Replace a Hotpoint Washing Machine Drain Pump Askoll
Please note that the following video will give you a guide on how to fit this part, however the exact fitting may differ depending on your make and model.
Safety Warning - Always unplug from the mains before carrying out any repairs.
- Washing machine model used - Hotpoint NSWM743UWUK
Need to find a specific part of the video? Use the timestamps below...
- 0:22 - Removing existing drain pump
- 0:44 - Installing new drain pump
09
Customer Reviews (17)
4.917 reviews
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Easy to fit
The old pump squeaked as the impellor had become loose on the shaft. Removal of old pump imvolved removing 2 fixing screws, two wires and two hoses. The new pump fitted in exactly the same space and refitting the screws hoses and wires the washing machine again was quiet when the drain pump operated . No dramas just efficient purchase of a replacement part delivered within the time scale. Thank you
Michael Farman · Corringham, Essex ·
Quality
Value
Ease of Fitting
Pretty pumped about it, tbf
This was a like-for-like pump swap which fitted perfectly with no adjustment. Positioning and chassis fitment matched spot-on; so far so good. The only down-side was that the 2 pin connector from the washing machine (Hotpoint BHWD129UK | 104058681*80548650185) to the pump had to be replaced with two 0.8 x 6.35mm red insulated Female Spade Connectors, one for each lead in order to complete the installation. They obviously don't come with the pump. I had them on hand luckily, but many will not, so make sure you order some spade connectors and a crimping tool or see the look of disappointment on your wife's face when you tell her the machine can't be fixed today and she takes on the look of a woman scorned by terrible life choices. It being a Sunday and 4pm, B and Q are closed so there goes that idea. Once fitted, the pump was ridiculously quiet so on the plus side, the washing machine works like new and the missus showed her appreciation in the usual way by not having a go at me until the following morning.
Morgan Conlon · Broadstone ·
Quality
Value
Ease of Fitting
Works but to adapt the wiring
This pump has now been in place for about 6 washes and is working well. It was easy to fit the 2 water pipes securely and the screwholes to hold it to the machine synched up. My only criticism is that the old pump had the 2 electrical wires going into a plastic block that then plugged into the pump. The new pump did not have the same socket, it has 2 spade connectors. I therefore had to cut off the plastic block and add crimped connectors to make a connection. There isn't a lot of spare wire to do this so some care is required. Soldering would work to if you don't have the crimp connector.
David Charge · Cambridge ·
Quality
Value
Ease of Fitting
Virtually the same!!
We all need to apply ourselves, at times!! This part fitted virtually perfectly, but wasn't aware of the male and female connectors. Watched the video, and the pump was a great fit, and actually worked better than the original, but could have done with the heads up about the electrical fitting. This seems hypercritical, but a great solution to an, otherwise, expensive problem. Thank you Ransom
Richard Stocker · Edenbridge ·
Quality
Value
Ease of Fitting
Good product fitted like a pump
Good product and a good price, relatively easy to install
Andrew Freeland · Glasgow ·
Quality
Value
Ease of Fitting
10
Questions & Answers (3)
Does this purchase price , include pump and motor please ?
Linda · SALTDEAN EAST SUSSEX ·
Hi Linda, I can confirm this includes the drain pump motor and housing.
JordanStaff·
The pump I received has individual connectors but mine has block connectors, how can I solve this?
DEREK · Yateley ·
Hi Derek, the cable set for this is RS840511.
JordanStaff·
Is it a block connector ?
Neil · london ·
Hi Neil, thanks for your message. This pump has individual spade connectors.
JordanStaff·