Candy
Candy Washing Machine Safety Thermostat TOC41034167
Suitable for Candy, Bauknecht, Baumatic, Brandt, Caple
Stock Code: 381677
£16.50inc. VAT
£13.75 ex. VAT
In Stock
Next Day Delivery Available
Moderate DIY repair
A confident home repairer can do this with basic tools.
01
Compatibility Check
02
What this part does
Cuts the power to the heater if the water gets too hot.
03
Will this fix my appliance?
Tick the symptoms your appliance is showing. We’ll tell you how confident we are this part is the fix.
04
Error codes related to this part
Error codes are model dependent, so the same brand may have more than one listed.
| Code | Brand | What it means | Confidence |
|---|---|---|---|
| E11 | Candy | Means a fault in the drying circuit, most common on washer-dryer models. It is usually caused by a faulty drying NTC sensor or thermistor, broken wiring, a heating element fault, or clogged air ducts. | Medium |
| E12 | Candy | Means a communication error between the main control board and the dryer heater, causing a heating failure during the drying cycle. It is usually caused by a faulty control board or a failed dryer heater. | Medium |
| E12 | Hoover | Means a communication failure between the control board and the dryer heater sensor on washer-dryers, or a heating circuit fault during the drying cycle. It is usually caused by a sensor fault, wiring damage, or a control board fault when the machine fails to dry clothes. | Medium |
| E14 | Hoover | Means the water is not reaching the required temperature within a specific time. It is usually caused by a faulty heater element, a defective NTC sensor, or wiring issues, less commonly a control board fault. | Medium |
| E19 | Hoover | Means a serious heating system or main control board fault, often where the heater has taken too long to heat the water. It is usually caused by a faulty heating element, poor wiring, or a defective module. | Medium |
E11Medium
Candy
Means a fault in the drying circuit, most common on washer-dryer models. It is usually caused by a faulty drying NTC sensor or thermistor, broken wiring, a heating element fault, or clogged air ducts.
E12Medium
Candy
Means a communication error between the main control board and the dryer heater, causing a heating failure during the drying cycle. It is usually caused by a faulty control board or a failed dryer heater.
E12Medium
Hoover
Means a communication failure between the control board and the dryer heater sensor on washer-dryers, or a heating circuit fault during the drying cycle. It is usually caused by a sensor fault, wiring damage, or a control board fault when the machine fails to dry clothes.
E14Medium
Hoover
Means the water is not reaching the required temperature within a specific time. It is usually caused by a faulty heater element, a defective NTC sensor, or wiring issues, less commonly a control board fault.
E19Medium
Hoover
Means a serious heating system or main control board fault, often where the heater has taken too long to heat the water. It is usually caused by a faulty heating element, poor wiring, or a defective module.
Don’t see your code? Different model years sometimes use different codes. Get in touch with our parts team and we’ll help you identify the right replacement.
05
Fitting Guidance
MediumGeneral fitting guidance. The exact steps can vary slightly with the make and model of your washing machine.
Safety: Switch off and unplug at the mains and let it cool before you start.
You’ll needScrewdriverNut driver
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06
Specifications
- Part Number
- 41034167
- Alternative Part Numbers
- 41027552
- EAN / Barcode
- 8032767653399
- Genuine Spare Part
- Yes
07
More Details
This is a genuine safety thermostat for your washing machine.
If the water temperature exceeds a certain limit, the thermostat will cut off power to the heating element. This helps prevent overheating
If you notice that your washing machine is not heating water properly or is inconsistent in temperature, this might indicate a problem with the thermostat. It's best to change it with this replacement part.
This washing machine safety thermostat is from Candy. You can also check other suitable brands from the list above.
Before ordering, please verify that this kit works for your model using our compatibility checker.
08
Customer Reviews (4)
5.04 reviews
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Genuine hoover part…. But much cheaper
When I ordered the part I didn’t expect it to be a genuine part as the price was much cheaper than other sites. Excellent value, genuine part, works like a dream…easy to fit. Thank you for your service, I will definitely use again.
Helen Francis · Swansea ·
Quality
Value
Ease of Fitting
Toc thermostat
Ordered online with the help of the exploded view of the appliance which made ordering a confidant experience Part arrived as stated Fitted in minutes and has repair a twenty year old machine back to perfect working order From ordering to fitting was easily a great experience
Keith Kirby · Southampton ·
Quality
Value
Ease of Fitting
Great product. Easy to fit.
Easy to order. Fast delivery. Good price. Will order from Ransom spares again.
Colin Pepper · Heathfield ·
Quality
Value
Ease of Fitting
Great replacement, easy to fit, solved problem
This part was as advertised, easy to remove and replace in my WDYN9666PG, and fixed the problem with the machine failing with error code 11 in Tumble-dry mode.
Andy · Berkhamsted ·
Quality
Value
Ease of Fitting