Candy
Candy Washing Machine NTC Thermistor Drying Probe41032956
Suitable for Candy, Bauknecht, Baumatic, Brandt, Caple
Stock Code: 381637
£11.60inc. VAT
£9.67 ex. VAT
In Stock
Next Day Delivery Available
Moderate DIY repair
A confident home repairer can do this with basic tools.
01
Compatibility Check
02
What this part does
Measures the water and drying temperature for the control board.
03
Will this fix my appliance?
Tick the symptoms your appliance is showing. We’ll tell you how confident we are this part is the fix.
04
Error codes related to this part
Error codes are model dependent, so the same brand may have more than one listed.
| Code | Brand | What it means | Confidence |
|---|---|---|---|
| E11 | Candy | Means a fault in the drying circuit, most common on washer-dryer models. It is usually caused by a faulty drying NTC sensor or thermistor, broken wiring, a heating element fault, or clogged air ducts. | High |
| E12 | Candy | Means a communication error between the main control board and the dryer heater, causing a heating failure during the drying cycle. It is usually caused by a faulty control board or a failed dryer heater. | High |
| E14 | Candy | Means a water heating circuit fault, and on washer-dryers a dryer heater fault. It is usually caused by a failed heater element, a faulty NTC sensor, a faulty connection, or a malfunctioning control board. | High |
| E5 | Candy | Means a heating failure where the water does not heat up, or a drainage fault that prevents the spin cycle. It is usually caused by a faulty NTC water temperature sensor, a failed drain pump, or a blocked filter. | High |
| F3 | Haier | Means a temperature sensor or NTC error or a water heating fault, where the machine fails to detect a temperature change. It is usually caused by a sensor that is disconnected or faulty, or water that is not heating properly. | High |
| F4 | Haier | Means a heating failure, where the water is not reaching the required temperature, often towards the end of a cycle. It is usually caused by a faulty heating element, a damaged temperature sensor or thermistor, or loose wiring harness connections. | High |
| E12 | Hoover | Means a communication failure between the control board and the dryer heater sensor on washer-dryers, or a heating circuit fault during the drying cycle. It is usually caused by a sensor fault, wiring damage, or a control board fault when the machine fails to dry clothes. | High |
| E14 | Hoover | Means the water is not reaching the required temperature within a specific time. It is usually caused by a faulty heater element, a defective NTC sensor, or wiring issues, less commonly a control board fault. | Medium |
| E19 | Hoover | Means a serious heating system or main control board fault, often where the heater has taken too long to heat the water. It is usually caused by a faulty heating element, poor wiring, or a defective module. | High |
E11High
Candy
Means a fault in the drying circuit, most common on washer-dryer models. It is usually caused by a faulty drying NTC sensor or thermistor, broken wiring, a heating element fault, or clogged air ducts.
E12High
Candy
Means a communication error between the main control board and the dryer heater, causing a heating failure during the drying cycle. It is usually caused by a faulty control board or a failed dryer heater.
E14High
Candy
Means a water heating circuit fault, and on washer-dryers a dryer heater fault. It is usually caused by a failed heater element, a faulty NTC sensor, a faulty connection, or a malfunctioning control board.
E5High
Candy
Means a heating failure where the water does not heat up, or a drainage fault that prevents the spin cycle. It is usually caused by a faulty NTC water temperature sensor, a failed drain pump, or a blocked filter.
F3High
Haier
Means a temperature sensor or NTC error or a water heating fault, where the machine fails to detect a temperature change. It is usually caused by a sensor that is disconnected or faulty, or water that is not heating properly.
F4High
Haier
Means a heating failure, where the water is not reaching the required temperature, often towards the end of a cycle. It is usually caused by a faulty heating element, a damaged temperature sensor or thermistor, or loose wiring harness connections.
E12High
Hoover
Means a communication failure between the control board and the dryer heater sensor on washer-dryers, or a heating circuit fault during the drying cycle. It is usually caused by a sensor fault, wiring damage, or a control board fault when the machine fails to dry clothes.
E14Medium
Hoover
Means the water is not reaching the required temperature within a specific time. It is usually caused by a faulty heater element, a defective NTC sensor, or wiring issues, less commonly a control board fault.
E19High
Hoover
Means a serious heating system or main control board fault, often where the heater has taken too long to heat the water. It is usually caused by a faulty heating element, poor wiring, or a defective module.
Don’t see your code? Different model years sometimes use different codes. Get in touch with our parts team and we’ll help you identify the right replacement.
05
Fitting Guidance
MediumGeneral fitting guidance. The exact steps can vary slightly with the make and model of your washing machine.
Safety: Switch off and unplug at the mains and let the machine cool before you start.
You’ll needScrewdriver
- 1
- 2
- 3
- 4
- 5
- 6
- 7
06
Specifications
- Part Number
- 41032956
- Alternative Part Numbers
- 41029267, 41031291, 41031397
- EAN / Barcode
- 8032767632578
- Genuine Spare Part
- Yes
07
More Details
What is a thermistor drying probe used for in a washing machine?
A thermistor drying probe monitors and controls the temperature, turning the heating element on and off as the temperature reaches certain values. It is a type of temperature sensor that detects the heat inside the washing machine's drum.
The information provided by the thermistor drying probe is used by the washing machine's control system to regulate the drying process efficiently.
What causes the thermistor drying probe to fail?
The thermistor drying probe fails from physical damage from rough handling or impacts, electrical issues caused by surges or exposure to moisture.
It can degrade or malfunction over time due to wear and tear or electronic component failure. Faulty wiring connections or issues with the control board can also affect the functionality of the thermistor drying probe.
Would this replacement part work with my washer?
This thermistor drying probe is a genuine Candy washing machine spare part. It also fits Bauknecht, Baumatic, Brandt, Caple, Concord, Crafft, Cristal, De Dietrich, Falcon, Frigidaire, Fulgor, Gala, General Electric, Hoover, Iberna, Ignis, Jinling, Kelvinator, Korting, Kuppersberg, Lamona, Mayco, Meiling, Montpellier, Neue, Ostein, Otsein-Hoover, Philco, Prima, Primotech, Rosieres, Russell Hobbs, Silverline, Svago, Tecnik, Teka, Town Gas, Whirlpool Asia, and Zerowatt washing machines.
08
Customer Reviews (7)
4.97 reviews
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Candy washing machine thermistor
Easy to find replacement on website. Arrived promptly. Easy to fit, problem solved. Thank you
mr philip broadbent · manchester ·
Quality
Value
Ease of Fitting
Service Great and easy install
Service from Ransom Spares was great and it was easy to fit the replacement. Worked first time! Value for money isn't great as the part looks like it would cost < £1 to produce. But that's probably manufacturer margin.
MR EUGENE APAK · London ·
Quality
Value
Ease of Fitting
Thermister
The thermister which was sent by Ransom Spares was correct and easy to fit The part was fairly priced and arrived very quickly
Derek Edward Massey · Broxbourne ·
Quality
Value
Ease of Fitting
Drying probe
Bit fiddly to fit But I replaced the heater element the toc thermostat and this drying probe All for under the cost of the washing powder Very good experience with ransom spares Delivery time even during lockdown was as stated at time of ordering Will defo use again for any appliance
Keith Kirby · Southampton ·
Quality
Value
Ease of Fitting
Perfect Product, very easy to fit
Product was as described after watching a YouTube video it was also really easy to fit! Product was great value for money and was delivered promptly.
Emmaline Ayers · Hucknall ·
Quality
Value
Ease of Fitting