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Candy
Suitable for Candy, Arda, Aux, Bauknecht, Baumatic
Stock Code: 383297
£16.88 ex. VAT
Measures the water and drying temperature for the control board.
Tick the symptoms your appliance is showing. We’ll tell you how confident we are this part is the fix.
Error codes are model dependent, so the same brand may have more than one listed.
| Code | Brand | What it means | Confidence |
|---|---|---|---|
| E11 | Candy | Means a fault in the drying circuit, most common on washer-dryer models. It is usually caused by a faulty drying NTC sensor or thermistor, broken wiring, a heating element fault, or clogged air ducts. | High |
| E12 | Candy | Means a communication error between the main control board and the dryer heater, causing a heating failure during the drying cycle. It is usually caused by a faulty control board or a failed dryer heater. | High |
| E14 | Candy | Means a water heating circuit fault, and on washer-dryers a dryer heater fault. It is usually caused by a failed heater element, a faulty NTC sensor, a faulty connection, or a malfunctioning control board. | High |
| E5 | Candy | Means a heating failure where the water does not heat up, or a drainage fault that prevents the spin cycle. It is usually caused by a faulty NTC water temperature sensor, a failed drain pump, or a blocked filter. | High |
| F3 | Haier | Means a temperature sensor or NTC error or a water heating fault, where the machine fails to detect a temperature change. It is usually caused by a sensor that is disconnected or faulty, or water that is not heating properly. | High |
| F4 | Haier | Means a heating failure, where the water is not reaching the required temperature, often towards the end of a cycle. It is usually caused by a faulty heating element, a damaged temperature sensor or thermistor, or loose wiring harness connections. | High |
| E12 | Hoover | Means a communication failure between the control board and the dryer heater sensor on washer-dryers, or a heating circuit fault during the drying cycle. It is usually caused by a sensor fault, wiring damage, or a control board fault when the machine fails to dry clothes. | High |
| E14 | Hoover | Means the water is not reaching the required temperature within a specific time. It is usually caused by a faulty heater element, a defective NTC sensor, or wiring issues, less commonly a control board fault. | Medium |
| E19 | Hoover | Means a serious heating system or main control board fault, often where the heater has taken too long to heat the water. It is usually caused by a faulty heating element, poor wiring, or a defective module. | High |
Candy
Means a fault in the drying circuit, most common on washer-dryer models. It is usually caused by a faulty drying NTC sensor or thermistor, broken wiring, a heating element fault, or clogged air ducts.
Candy
Means a communication error between the main control board and the dryer heater, causing a heating failure during the drying cycle. It is usually caused by a faulty control board or a failed dryer heater.
Candy
Means a water heating circuit fault, and on washer-dryers a dryer heater fault. It is usually caused by a failed heater element, a faulty NTC sensor, a faulty connection, or a malfunctioning control board.
Candy
Means a heating failure where the water does not heat up, or a drainage fault that prevents the spin cycle. It is usually caused by a faulty NTC water temperature sensor, a failed drain pump, or a blocked filter.
Haier
Means a temperature sensor or NTC error or a water heating fault, where the machine fails to detect a temperature change. It is usually caused by a sensor that is disconnected or faulty, or water that is not heating properly.
Haier
Means a heating failure, where the water is not reaching the required temperature, often towards the end of a cycle. It is usually caused by a faulty heating element, a damaged temperature sensor or thermistor, or loose wiring harness connections.
Hoover
Means a communication failure between the control board and the dryer heater sensor on washer-dryers, or a heating circuit fault during the drying cycle. It is usually caused by a sensor fault, wiring damage, or a control board fault when the machine fails to dry clothes.
Hoover
Means the water is not reaching the required temperature within a specific time. It is usually caused by a faulty heater element, a defective NTC sensor, or wiring issues, less commonly a control board fault.
Hoover
Means a serious heating system or main control board fault, often where the heater has taken too long to heat the water. It is usually caused by a faulty heating element, poor wiring, or a defective module.
Don’t see your code? Different model years sometimes use different codes. Get in touch with our parts team and we’ll help you identify the right replacement.
General fitting guidance. The exact steps can vary slightly with the make and model of your washing machine.
Safety: Switch off and unplug at the mains and let the machine cool before you start.
Genuine NTC temperature sensor probe for your washing machine.
It keeps an eye on the water temperature, adjusting as needed. When the water gets hotter or colder, it changes its resistance, helping your machine know exactly what’s going on.
If your washing machine starts acting up—like not filling with water, overfilling, or not heating properly—it might be a sign that the sensor is on the fritz. Change it with this replacement part.
This NTC temperature sensor probe is from Candy. You can also check other suitable brands from the list above.
Before ordering, please verify that this part is suitable for your model using our compatibility checker.