Candy
Candy Washing Machine Heater Element & NTC Sensor70013689
Suitable for Candy, Haier, Hoover, House to House, Jinling
Stock Code: 755135
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£34.80inc. VAT
£29.00 ex. VAT
In Stock
Next Day Delivery Available
Moderate DIY repair
A confident home repairer can do this with basic tools.
01
Compatibility Check
02
What this part does
Heats the wash water to the selected programme temperature.
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Will this fix my appliance?
Tick the symptoms your appliance is showing. We’ll tell you how confident we are this part is the fix.
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Error codes related to this part
Error codes are model dependent, so the same brand may have more than one listed.
| Code | Brand | What it means | Confidence |
|---|---|---|---|
| E11 | Candy | Means a fault in the drying circuit, most common on washer-dryer models. It is usually caused by a faulty drying NTC sensor or thermistor, broken wiring, a heating element fault, or clogged air ducts. | High |
| E12 | Candy | Means a communication error between the main control board and the dryer heater, causing a heating failure during the drying cycle. It is usually caused by a faulty control board or a failed dryer heater. | High |
| E14 | Candy | Means a water heating circuit fault, and on washer-dryers a dryer heater fault. It is usually caused by a failed heater element, a faulty NTC sensor, a faulty connection, or a malfunctioning control board. | High |
| F4 | Haier | Means a heating failure, where the water is not reaching the required temperature, often towards the end of a cycle. It is usually caused by a faulty heating element, a damaged temperature sensor or thermistor, or loose wiring harness connections. | High |
| E12 | Hoover | Means a communication failure between the control board and the dryer heater sensor on washer-dryers, or a heating circuit fault during the drying cycle. It is usually caused by a sensor fault, wiring damage, or a control board fault when the machine fails to dry clothes. | High |
| E14 | Hoover | Means the water is not reaching the required temperature within a specific time. It is usually caused by a faulty heater element, a defective NTC sensor, or wiring issues, less commonly a control board fault. | High |
| E16 | Hoover | Means a serious fault with the water heating system that often trips the fuse box and stops the cycle. It is usually caused by a failed heating element or faulty insulation. | Medium |
| E19 | Hoover | Means a serious heating system or main control board fault, often where the heater has taken too long to heat the water. It is usually caused by a faulty heating element, poor wiring, or a defective module. | High |
E11High
Candy
Means a fault in the drying circuit, most common on washer-dryer models. It is usually caused by a faulty drying NTC sensor or thermistor, broken wiring, a heating element fault, or clogged air ducts.
E12High
Candy
Means a communication error between the main control board and the dryer heater, causing a heating failure during the drying cycle. It is usually caused by a faulty control board or a failed dryer heater.
E14High
Candy
Means a water heating circuit fault, and on washer-dryers a dryer heater fault. It is usually caused by a failed heater element, a faulty NTC sensor, a faulty connection, or a malfunctioning control board.
F4High
Haier
Means a heating failure, where the water is not reaching the required temperature, often towards the end of a cycle. It is usually caused by a faulty heating element, a damaged temperature sensor or thermistor, or loose wiring harness connections.
E12High
Hoover
Means a communication failure between the control board and the dryer heater sensor on washer-dryers, or a heating circuit fault during the drying cycle. It is usually caused by a sensor fault, wiring damage, or a control board fault when the machine fails to dry clothes.
E14High
Hoover
Means the water is not reaching the required temperature within a specific time. It is usually caused by a faulty heater element, a defective NTC sensor, or wiring issues, less commonly a control board fault.
E16Medium
Hoover
Means a serious fault with the water heating system that often trips the fuse box and stops the cycle. It is usually caused by a failed heating element or faulty insulation.
E19High
Hoover
Means a serious heating system or main control board fault, often where the heater has taken too long to heat the water. It is usually caused by a faulty heating element, poor wiring, or a defective module.
Don’t see your code? Different model years sometimes use different codes. Get in touch with our parts team and we’ll help you identify the right replacement.
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Fitting Guidance
MediumGeneral fitting guidance. The exact steps can vary slightly with the make and model of your washing machine.
Safety: Switch off and unplug at the mains and let it cool before you start.
You’ll needScrewdriverNut driver or socket
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Specifications
- Part Number
- 70013689
- Alternative Part Numbers
- 41044550
- EAN / Barcode
- 8032768155083
- Genuine Spare Part
- Yes
07
More Details
This is a genuine heater element and NTC sensor for your washing machine.
The washing machine heater warms the water, and the NTC sensor controls the temperature during the wash cycle.
You may notice water not heating properly, longer wash cycles, or error codes on the machine. Visible signs include corrosion, burns, or cracks on the heater element. Change it with this replacement part.
This heater element and NTC is from Candy. Also fits Haier, Hoover, House to House, Jinling, Meiling, Rosieres, and Terzismo washing machines.
Before ordering, please verify that this part is suitable for your model using our compatibility checker.
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Customer Reviews (2)
5.02 reviews
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Great Quality product
Great replacement for my broken original element. High quality and fairly easy to remove the broken one then fit the New one. Very happy with my purchase
Dave Mcmahon · Teesside ·
Quality
Value
Ease of Fitting
Simple fit
Watched a generic 'change washing machine heater element'on uourube. Unscrewed about 7x10mm screw bolts with some grips. Took a photo of wired, unplugged 3 wires. Undone 1 bolt in centre, not all the way, wiggled and then pulled out. Put in the new element, and then reversed what I did above. Just did a 90 degree wash and nice to see my washing machine heating up again. This site was cheapest on Internet and arrived next day, maybe I was lucky. Thanks
Chris d · London ·
Quality
Value
Ease of Fitting
09
Questions & Answers (1)
Is this 1600w heater, and does it comes with NTC probe together?
vlad · Peterborough ·
Hi Vlad, I can confirm this heater is 1600W and is supplied with the NTC.
JordanStaff·