Neff
Neff Microwave Controller unit12023584
Suitable for Neff
Stock Code: 864913
£131.00inc. VAT
£109.17 ex. VAT
Usually dispatched in 5 working days
Moderate DIY repair
A confident home repairer can do this with basic tools.
01
Compatibility Check
02
What this part does
Controls the time, power, lighting and other functions of the microwave.
03
Will this fix my appliance?
Tick the symptoms your appliance is showing. We’ll tell you how confident we are this part is the fix.
04
Error codes related to this part
Error codes are model dependent, so the same brand may have more than one listed.
| Code | Brand | What it means | Confidence |
|---|---|---|---|
| E12 | Neff | Means there is a communication or control board malfunction. It is usually caused by a faulty main control board that requires a reset or component replacement. | Medium |
| E16 | Neff | Means there is a memory fault or a general failure in the control board software, leaving the unit beeping and unresponsive. It is usually caused by a power surge or fluctuation. | Medium |
| E51 | Neff | Means the main control board is not receiving signals properly, leaving the touchscreen unresponsive or causing random stalls. It is usually caused by a fault with the control board PCB or the user control panel. | Medium |
| E9 | Neff | Means an internal monitoring system has detected an anomaly that prevents safe operation. It is usually caused by a malfunction in the electronic module, the control board, or a door lock mechanism failure. | Medium |
| ER2 | Neff | Means there is a faulty mains connection or a power supply issue. It is usually caused by a poor mains connection or loss of power. | Medium |
| ER9 | Neff | Means a power failure or unexpected power interruption has been detected. It is usually caused by the unit losing power rather than a failure of a specific component. | Medium |
E12Medium
Neff
Means there is a communication or control board malfunction. It is usually caused by a faulty main control board that requires a reset or component replacement.
E16Medium
Neff
Means there is a memory fault or a general failure in the control board software, leaving the unit beeping and unresponsive. It is usually caused by a power surge or fluctuation.
E51Medium
Neff
Means the main control board is not receiving signals properly, leaving the touchscreen unresponsive or causing random stalls. It is usually caused by a fault with the control board PCB or the user control panel.
E9Medium
Neff
Means an internal monitoring system has detected an anomaly that prevents safe operation. It is usually caused by a malfunction in the electronic module, the control board, or a door lock mechanism failure.
ER2Medium
Neff
Means there is a faulty mains connection or a power supply issue. It is usually caused by a poor mains connection or loss of power.
ER9Medium
Neff
Means a power failure or unexpected power interruption has been detected. It is usually caused by the unit losing power rather than a failure of a specific component.
Don’t see your code? Different model years sometimes use different codes. Get in touch with our parts team and we’ll help you identify the right replacement.
05
Fitting Guidance
MediumGeneral fitting guidance. The exact steps can vary slightly with the make and model of your microwave.
Safety: Switch off and unplug at the mains before you start.
You’ll needScrewdriver
- 1
- 2
- 3
- 4
- 5
- 6
06
Specifications
- Part Number
- 12023584
- Genuine Spare Part
- Yes