Bosch
Bosch Dishwasher Heat Pump12019637
Suitable for Bosch, Balay, Bauknecht, Blaupunkt, Constructa
Stock Code: 864367
·
£75.90inc. VAT
£63.25 ex. VAT
In Stock
Next Day Delivery Available
Moderate DIY repair
A confident home repairer can do this with basic tools.
01
Compatibility Check
02
What this part does
Heats the water and pumps it round the dishwasher during the wash.
03
Will this fix my appliance?
Tick the symptoms your appliance is showing. We’ll tell you how confident we are this part is the fix.
04
Error codes related to this part
Error codes are model dependent, so the same brand may have more than one listed.
| Code | Brand | What it means | Confidence |
|---|---|---|---|
| E11 | Bosch | Means a heating fault where the water is not reaching the required temperature, often leading to cold or wet dishes and premature cycle termination. It is usually caused by a faulty NTC temperature sensor (thermistor), a failed heating element or heat pump, or wiring problems. | High |
| E12 | Bosch | Means heavy limescale buildup on the heating element (heat pump), causing slow heating or heating failure. It is usually caused by limescale buildup, common in hard water areas. | High |
| E2 | Bosch | Means the heater cannot heat the water properly. It is usually caused by a fatal fault with the main control board relay, or a malfunction in the heating system or NTC sensor. | High |
| E4 | Bosch | Means a heating system failure that causes cold washes, poor drying, and interrupted cycles. It is usually caused by a faulty heating element, thermistor (temperature sensor), or a malfunctioning heating pump. | High |
| E9 | Bosch | Means a heating circuit failure where the water cannot heat up, leading to cold or wet dishes. It is usually caused by a burnt-out heating element or a faulty heat pump module, with limescale buildup from hard water and electrical surges common contributors. | High |
| E11 | Neff | Means the water is not reaching the required temperature or the sensor is failing to detect it. It is usually caused by a faulty NTC thermistor, a heating pump failure, or wiring problems between the pump and control module. | High |
| E12 | Neff | Means the heater cannot warm the water properly because of significant limescale buildup on the heat pump, common in hard water areas. It is usually caused by limescale buildup on the pump, with a blocked filter also contributing. | High |
| E13 | Neff | Means the water temperature inside has exceeded 75C or the heating system is malfunctioning. It is usually caused by connecting the appliance to a hot water supply instead of cold, or a faulty NTC temperature sensor. | High |
| E2 | Neff | Means there is a heating fault leaving cold water and incomplete drying. It is usually caused by a failed heating element, a faulty relay on the control module, or a heating module malfunction. | High |
| E3 | Neff | Means the machine is not heating the water or is taking too long to reach the set temperature. It is usually caused by a failed heating element, a faulty heating pump, or a malfunctioning temperature thermistor. | High |
| E5 | Neff | Means there is a heating fault, a temperature sensor issue, or a water inflow problem, often on Zeolith models from circulation pump struggles. It is usually caused by a circulation pump struggling, a failure to heat water to temperature, or a blocked filter. | High |
| E8 | Neff | Means there is a heating circuit fault because the system cannot detect enough water flow through the heating system, leading to the machine stalling. It is usually caused by the water level being too low for the heater, a blocked filter, a pump failure, or low water pressure. | High |
| E9 | Neff | Means there is a serious heating system failure leaving cold, wet, and often greasy dishes at the end of the cycle. It is usually caused by a burnt out heating element integrated into the circulation pump. | High |
| E10 | Siemens | Means the water is not heating during the cycle, which can leave dishes poorly dried. It is usually caused by a faulty heat pump, a faulty heating element, or a need for descaling. | High |
| E11 | Siemens | Means the dishwasher does not heat water, leaving dishes cold, dirty, or wet, and often ends the cycle early. It is usually caused by a faulty NTC temperature sensor (thermistor) or a heating element failure. | High |
| E2 | Siemens | Means the machine cannot heat water. It is usually caused by a faulty heating element, a heater relay, or a temperature sensor. | High |
| E31 | Siemens | Means the dishwasher cannot heat water or detect sufficient water levels to continue the cycle. It is usually caused by a fault in the heat pump or the water supply. | High |
| E9 | Siemens | Means there is a heating problem that often results in cold washes or a cycle that shuts down early. It is usually caused by a failed heating element within the heater-pump assembly. | High |
| E3 | Whirlpool | Means the water is not heating properly or the heating element is malfunctioning. It is usually caused by a blocked filter, excessive sudsing, or a failure to heat. | High |
| H1 | Whirlpool | Means a heating circuit fault where the unit is having trouble heating water, or that a delay start is active. It is usually caused by a faulty control board or a failure to heat. | High |
E11High
Bosch
Means a heating fault where the water is not reaching the required temperature, often leading to cold or wet dishes and premature cycle termination. It is usually caused by a faulty NTC temperature sensor (thermistor), a failed heating element or heat pump, or wiring problems.
E12High
Bosch
Means heavy limescale buildup on the heating element (heat pump), causing slow heating or heating failure. It is usually caused by limescale buildup, common in hard water areas.
E2High
Bosch
Means the heater cannot heat the water properly. It is usually caused by a fatal fault with the main control board relay, or a malfunction in the heating system or NTC sensor.
E4High
Bosch
Means a heating system failure that causes cold washes, poor drying, and interrupted cycles. It is usually caused by a faulty heating element, thermistor (temperature sensor), or a malfunctioning heating pump.
E9High
Bosch
Means a heating circuit failure where the water cannot heat up, leading to cold or wet dishes. It is usually caused by a burnt-out heating element or a faulty heat pump module, with limescale buildup from hard water and electrical surges common contributors.
E11High
Neff
Means the water is not reaching the required temperature or the sensor is failing to detect it. It is usually caused by a faulty NTC thermistor, a heating pump failure, or wiring problems between the pump and control module.
E12High
Neff
Means the heater cannot warm the water properly because of significant limescale buildup on the heat pump, common in hard water areas. It is usually caused by limescale buildup on the pump, with a blocked filter also contributing.
E13High
Neff
Means the water temperature inside has exceeded 75C or the heating system is malfunctioning. It is usually caused by connecting the appliance to a hot water supply instead of cold, or a faulty NTC temperature sensor.
E2High
Neff
Means there is a heating fault leaving cold water and incomplete drying. It is usually caused by a failed heating element, a faulty relay on the control module, or a heating module malfunction.
E3High
Neff
Means the machine is not heating the water or is taking too long to reach the set temperature. It is usually caused by a failed heating element, a faulty heating pump, or a malfunctioning temperature thermistor.
E5High
Neff
Means there is a heating fault, a temperature sensor issue, or a water inflow problem, often on Zeolith models from circulation pump struggles. It is usually caused by a circulation pump struggling, a failure to heat water to temperature, or a blocked filter.
E8High
Neff
Means there is a heating circuit fault because the system cannot detect enough water flow through the heating system, leading to the machine stalling. It is usually caused by the water level being too low for the heater, a blocked filter, a pump failure, or low water pressure.
E9High
Neff
Means there is a serious heating system failure leaving cold, wet, and often greasy dishes at the end of the cycle. It is usually caused by a burnt out heating element integrated into the circulation pump.
E10High
Siemens
Means the water is not heating during the cycle, which can leave dishes poorly dried. It is usually caused by a faulty heat pump, a faulty heating element, or a need for descaling.
E11High
Siemens
Means the dishwasher does not heat water, leaving dishes cold, dirty, or wet, and often ends the cycle early. It is usually caused by a faulty NTC temperature sensor (thermistor) or a heating element failure.
E2High
Siemens
Means the machine cannot heat water. It is usually caused by a faulty heating element, a heater relay, or a temperature sensor.
E31High
Siemens
Means the dishwasher cannot heat water or detect sufficient water levels to continue the cycle. It is usually caused by a fault in the heat pump or the water supply.
E9High
Siemens
Means there is a heating problem that often results in cold washes or a cycle that shuts down early. It is usually caused by a failed heating element within the heater-pump assembly.
E3High
Whirlpool
Means the water is not heating properly or the heating element is malfunctioning. It is usually caused by a blocked filter, excessive sudsing, or a failure to heat.
H1High
Whirlpool
Means a heating circuit fault where the unit is having trouble heating water, or that a delay start is active. It is usually caused by a faulty control board or a failure to heat.
Don’t see your code? Different model years sometimes use different codes. Get in touch with our parts team and we’ll help you identify the right replacement.
05
Fitting Guidance
MediumGeneral fitting guidance. The exact steps can vary slightly with the make and model of your dishwasher.
Safety: Switch off and unplug at the mains before you start.
You’ll needScrewdriver
- 1
- 2
- 3
- 4
- 5
- 6
- 7
06
Specifications
- Part Number
- 12019637
- Genuine Spare Part
- Yes
07
More Details
This is a genuine dishwasher heat pump replacement.
Does two big jobs in one—it pumps water around your dishwasher and heats it up for a proper clean. The motor keeps the water moving through the spray arms, and the built-in heater brings it to just the right temperature for tackling tough food bits.
If your dishwasher’s not cleaning as well as it used to, or the water doesn’t feel hot enough, the heat pump might be worn out. Hard water, heat, and everyday use can take a toll. Swap it out with this part.
This heat pump for your dishwasher is from Bosch. It also fits the list of brands mentioned above.
Before ordering, please verify with our compatibility checker that this part is suitable for your model.
08
Customer Reviews (24)
4.924 reviews
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22
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Faultless replacement, easy to fit
Can't fault this transaction, part arrived quickly, was exceedingly simple to fix and worked first time. This was after a so called appliance engineer said the part we needed was no longer available and tried to sell us a replacement dishwasher costing 5 times what this part cost.
John de Sousa · Newcastle-upon-Tyne ·
Quality
Value
Ease of Fitting
Quality part
I always buy genuine manufacturer parts as they often come with all the necessary extra bits. This had a good hose clip included, which you will need, and a plastic bit, which I've fitted but I'm not sure why. Looks identical to the removed plastic bit which didn't need replacing but I'm guessing there's a reason. Machine fully functional again.
Steve Woodhams · Farnborough ·
Quality
Value
Ease of Fitting
Easy to find
Part was easy to find, swift delivery. Very happy
Mel · Dier ·
Quality
Value
Ease of Fitting
Great Product
Great product, very easy to fit came with instructions and easy to read and follow. Great service, delivered very quickly on time.
Alastair Breare · Wokingham ·
Quality
Value
Ease of Fitting
Excellent service
I would recommend Ransom spares. The price was good, delivery was prompt. Excellent service
David Ellis · Glossop ·
Quality
Value
Ease of Fitting
09
Questions & Answers (8)
Sort by:|
Hi, is this part genuine Bosch and will it fit model SMV69M01GB/B4 ? Does this part come with warranty? Does it come with suction cap ?
FR · London ·
Hi, I can confirm this is the genuine Bosch spare which has a one year warranty.
JordanStaff·
Hi Will this fit Neff S41M50S0GB/28 dishwasher? Also is it a genuine Neff part? Thank you
D · cr2 ·
Hi, the heat pump required for your model is RS540136.
JordanStaff·
Does this also fit in Neff machine S58T40X0GB/40?
George · Bristol ·
Hi George, the heat pump required for your model is RS863820.
JordanStaff·
Hi, I have a Bosch dishwasher: SGV46M13GB/10. Can you advise which heat pump is compatible with this model? Thank you
Noel · London NW6 ·
Hi Noel, the water heater required for your model is RS57117.
JordanStaff·
Bosch SPS40C12GB/23 Hi is the the temperature thermostat/sensor part of the heat pump or is it separate part. My washer is not heating the water.
Alastair · Edinburgh ·
Hi Alistair, the thermostat is not available separately - only complete with this pump.
JordanStaff·